Delete your data
Last updated: 2026-07-06
Disconnect a social account
Open Channels inside Welder GTM and press Disconnect on the account you want removed. This deletes the access token we stored for that account, stops every scheduled post that targeted it, and removes it from the workspace. You can also revoke Welder GTM from the platform itself — in Threads, under Settings, Website permissions, Apps and websites — and we delete the same data when the platform notifies us.
Delete a workspace or your whole account
Email hello@weldergtm.com from the address you signed in with and say whether you want a single workspace or your entire account deleted. We confirm by email, delete the account data and every connected-account token, and cancel any active subscription. Deletion is completed within 30 days; backups roll off within a further 30 days.
What we delete
Access tokens and connected-account metadata, your product profile and writing samples, the drafts and calendar the Service generated for you, engagement metrics collected for posts the Service published, and your notification and billing preferences. Posts already published to your own social accounts stay on those platforms — they are yours, and only you can remove them there.
What we keep
We retain records we are legally required to keep, such as invoices and tax records, and minimal security and abuse logs. These are retained for the period required by law and are not used to profile you.
Requests that come through a social platform
When a platform such as Threads forwards a deletion request to us, we delete the data held for that connected account immediately and return a confirmation code. Enter that code below to see the status of the request.